A few users reported that they cannot view their most recent calls (calls received or made), and/or missed calls, because their iPhone 12 does not show their call history. Your iPhone 12 or iPhone 12 Pro should not be beaten to death. This article will explain why your iPhone 12 and iPhone 12 Pro don’t show recent calls, and how you can fix it.
All calls are recorded by your iPhone. You can view your call history (also known as recent calls), in two ways: All (outgoing or incoming calls) or Missed. You can access your call history to see a list (your contacts or other numbers) of who called you.
There are several things you can do to resolve the problem if you don’t see your call history in your iPhone 12, iPhone 12 Pro Max or iPhone 12 mini. This can be frustrating as you don’t know who called you and cannot return their calls.
iOS allows you to view up to 100 recent calls or groups. You can also group missed and recent calls if they come from the same number or person.
How to fix iPhone 12’s not showing call history
You can try the following steps in sequence. Check to make sure your problem has been resolved after each step.
1. Restart your iPhone
This simple, yet powerful trick has worked wonders for those who have been experiencing the iPhone 12 problem of missing calls. Restart your iPhone. If your iPhone has a slight glitch, the call log will be displayed after restarting.
Tip: For a short time, you might also want to enable Airplane mode. Then disable it.
2. Eject your Sim card
If the recent calls are not being answered by your iPhone 12, you can try a similar solution: remove your SIM card. Turn off your iPhone and remove the SIM card. Clean it with a microfiber towel (although this is optional). Turn on your iPhone again by inserting the SIM card. Check the call history.
3. View all call history
You can choose between two tabs on the call history screen: All and Missed. The All tab displays both outgoing and incoming calls. However, the Missed tab only shows the Missed calls. You should check these tabs. It is possible that you accidentally pressed the Missed tab. Now, you will only see the Missed calls from your call history. To view your entire call history, tap on All.
4. Verify that the time and date are correct
Your iPhone 12’s date and time settings can cause problems with its normal operation. Go to Settings > General > Date and Time to verify that the date is correct. Next to Set, turn on the switch.
5. Change your region
You can also change the region of your iPhone to resolve the iPhone 12 not showing call log issue. The problem can sometimes be caused by incorrectly setting language or region on your iPhone. This can be fixed by changing the regions.
These are the steps to follow:
Step 1 : Navigate to iPhone Settings >General > Language & Region.
Step 2 : Next, tap on Region. Select a different region than your current region.
Step 3 : Next, restart your iPhone.
Step 4 : Next, follow the steps 1 through 2 to change the region back into your country.
Pro tip: If your iPhone 12’s call history only shows numbers and not contact names, or if your iPhone 12 is randomly making calls, this fix is for you.
6. Verify the storage space on your iPhone
You should leave enough space on your iPhone 12 to store call logs. iPhone 12 not showing call history may be caused by your iPhone’s limited storage. Your iPhone 12 might also be slowing down. Clear out any unneeded space and delete cache.
Go to Settings > General > iPhone Storage. This will show you how much storage your iPhone 12 has. To free up space, you can either delete or offload the apps you don’t use. You can also upload your photos to iCloud.
7. Update iOS
You might have a problem with the current iOS version. Go to Settings > General > Software Update to see if there is an update available. The phone will search for the latest update. Once it is downloaded, you can install it.
8. Reset your network settings
Try to reset your network settings if the iPhone 12 does not show call history after you have completed the above steps. This will erase your iPhone’s mobile network and WiFi network settings. It will not delete any other data. You will need to reset them after the iPhone reboots.
Go to Settings > General > Reset. You will see a variety of reset options. Click on Reset network settings.
If your iPhone 12 doesn’t show recent or missed calls history after you’ve tried the above solutions, it’s possible that you have a hardware issue. Apple support may be required. Apple offers live chat support.
It’s annoying when your iPhone 12 Pro or iPhone 12 Pro doesn’t show missed calls. If your iPhone 12 Pro or iPhone 12 Pro doesn’t show recent calls, you now know how to fix it. We appreciate your time. You can also ask any questions in the comments section.